Stale Order Alerts for WooCommerce

Kuvaus

Never miss a late fulfilment again. This lightweight plugin checks daily for orders that have been sitting in ”Processing” or ”On Hold” status for longer than your defined SLA, and alerts you via:

  • Email — a detailed HTML email listing every overdue order with direct links, customer name, order total, and days overdue.
  • Dashboard Notice — a persistent warning banner on WooCommerce admin pages showing the most urgent orders.

Features

  • Configurable SLA thresholds for Processing and On-Hold orders (in days)
  • Daily automated check via WP-Cron at a time you choose
  • Rich HTML email with color-coded urgency (red for 5+ days overdue, amber for 2+ days)
  • Dashboard banner on WooCommerce pages with quick links to overdue orders
  • Manual ”Re-check Now” and ”Send Test Email” buttons
  • HPOS (High-Performance Order Storage) compatible
  • Zero bloat — single file, no external dependencies

Kuvankaappaukset

Asennus

  1. Upload the stale-order-alerts-for-woocommerce folder to /wp-content/plugins/
  2. Activate the plugin through the ’Plugins’ menu in WordPress
  3. Go to WooCommerce Stale Order Alerts to configure your SLA thresholds and alert preferences

UKK

Does this work with HPOS / Custom Order Tables?

Yes, the plugin uses wc_get_orders() which is fully compatible with both legacy post-based storage and HPOS.

Can I change the daily check time?

Yes, go to WooCommerce Stale Order Alerts and set your preferred time in the ”Daily check time” field.

What if there are no stale orders?

No email will be sent and the dashboard notice will not appear. All clear!

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Muutosloki

1.0.0

  • Initial release